Shipping and Delivery Questions
- What does caribbeanorchids.com charge for shipping an order?
- How long will it be before I receive my order?
- Do you ship to addresses outside the United States?
- Do you ship to PO boxes addresses?
- How can I contact caribbeanorchids.com for additional assistance?
- What is caribbeanorchids.com's Return Policy?
What does caribbeanorchids.com charge for shipping an order?
Spend $195 or more, before tax, for Free Priority Mail Shipping (3-4 Business Days).* If you do not meet this requirement, Standard Shipping is $16.99
If you prefer a new box for shipping, please note that we use recycled boxes . You may purchase a new box if desired. Click here to add new box
*Free Priority Shipping (2 Business Days) is automatically applied to orchids orders totaling $195 or more before tax, before gift card (if applicable), and after coupon is used (if applicable).
** Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided on the checkout page. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different.
How long will it be before I receive my order?
At Caribbean Orchids, we require 2-3 days to process orders before shipping. In the shipping process, the packages are generally shipped via USPS, all orders that need to be shipped to the USA via any carrier are inspected by the USDA as required by export laws. If you prefer a different delivery carrier, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
For standard shipping, you should receive your order within 4-5 business days.
For priority shipping, you should receive your order within 2-3 business days.
Do you ship to addresses outside the United States?
At this time orders may only be shipped to US States and Territories. Please keep in mind that using third-party shipping services is at your own risk.
Do you ship to PO boxes?
Shipments can be sent PO addresses. Please allow additional time for orders shipped to these addresses.
How can I contact caribbeanorchids.com for additional assistance?
If you need help with your order please feel free to email us at: sales@caribbeanorchids.com or call our Customer Team at (787) 592-8242
What is caribbeanorchids.com's Return Policy?
We're glad you asked! See our Returns Section here: https://caribbeanorchids.com/en/content/9-return-questions to see the entire policy.